FAQ

While ChatGPT is a general AI that forgets every conversation and gives generic responses, LeggUP is specialized behavioral health AI that remembers your progress and provides condition-specific support. Our AI avatars are trained on evidence-based therapeutic techniques, are HIPAA-compliant for healthcare privacy, and focus on creating lasting behavioral change. ChatGPT talks—LeggUP heals.

LeggUP costs $29.99 per month (annual plan) or $39.99 per month (monthly plan) for unlimited access to all 14 support areas and your personalized AI health avatar. We offer a 3-day free trial so you can experience the platform and see if it's right for you. Many healthcare organizations provide access codes for free utilization—ask your medical professional about LeggUP availability through your healthcare provider.

Absolutely. Your privacy is our top priority. All data is encrypted with industry-standard AES-256 encryption, securely stored on HIPAA-compliant infrastructure, and never sold to third parties. We're SOC 2 Type II certified and undergo regular third-party security audits. Unlike general AI chatbots, LeggUP is built specifically for healthcare with medical-grade privacy protections.

Yes! LeggUP is designed to work alongside your existing healthcare providers. Many users find our app provides valuable support between appointments and helps them practice techniques their clinician recommends. Our AI avatars can help you track mood, practice coping skills, and prepare questions for your next appointment. Always consult your healthcare provider about any changes to your treatment plan.

Many users report feeling more supported and less alone immediately after their first conversation with their AI avatar. While everyone's journey is different, most users notice meaningful improvements in their coping skills and daily management within 2-4 weeks of consistent use. Our AI learns from your interactions to provide increasingly personalized support, and you can track your progress over time to see how far you've come.

Yes! Sophia can help anyone struggling with attention, organization, or time management challenges, regardless of formal diagnosis. Our evidence-based strategies for building executive function skills, creating structure, and managing distractibility benefit anyone looking to improve focus and productivity.

Sophia is trained to recognize and support different ADHD presentations. For hyperactive symptoms, she offers movement breaks, impulse control techniques, and energy channeling strategies. For inattentive symptoms, she provides focus exercises, memory aids, and attention-building techniques.

While LeggUP doesn't provide medical advice about medications, Sophia can help you track how you're feeling, set medication reminders, and develop coping strategies for common side effects. She can also help you prepare questions for your doctor and track patterns to discuss at appointments.

Absolutely. Sophia specializes in helping adults build executive function skills, create ADHD-friendly routines, and overcome feelings of shame or frustration about past struggles. She helps you reframe your challenges as differences and develop systems that work with your brain, not against it.

Sophia understands that ADHD involves emotional challenges beyond just attention issues. She provides support for rejection sensitivity, emotional regulation, and the anxiety or depression that often accompany ADHD. Through daily check-ins, Sophia helps you develop emotional coping skills and build resilience.

Olivia is designed to support various levels of anxiety, from everyday worry to more persistent anxiety disorders. If you're experiencing severe anxiety, panic attacks, or thoughts of self-harm, our platform includes immediate escalation to recommended crisis support when needed.

Yes, Olivia is trained in evidence-based techniques that work across different anxiety presentations. She offers specific strategies for social situations, panic attack management, exposure therapy practice, and generalized worry, personalizing support based on your specific triggers and symptoms.

Many users notice feeling calmer after using Olivia's guided relaxation techniques. The timeline for longer-term improvements varies by individual, with consistent daily engagement being the most important factor. Olivia tracks your progress and adjusts strategies based on what works best for you.

Olivia uses clinically proven techniques including positive psychology, intentional change theory, mindfulness meditation, progressive muscle relaxation, breathing exercises, and thought challenging. All techniques are based on research published in peer-reviewed journals and help you practice skills in real-time.

LeggUP can teach you coping skills that may support your overall anxiety management, but any decisions about medication should always be made with your prescribing doctor. Olivia can help you track your symptoms, practice non-medication coping strategies, and prepare questions for your healthcare provider.

Jordan helps you distinguish between normal stress and true burnout by assessing three key areas: emotional exhaustion (feeling drained), cynicism (becoming negative toward work), and reduced sense of accomplishment (feeling ineffective). If you're experiencing all three for extended periods, you may be dealing with burnout.

Yes, many people recover from burnout while staying in their current roles. Jordan helps you identify specific changes within your existing situation: setting better boundaries, reorganizing priorities, improving work-life balance, and developing better coping strategies without requiring major life overhauls.

While you can't control your workplace, Jordan helps you develop strategies to protect your well-being within challenging environments. This includes stress management techniques, boundary-setting skills, perspective shifts, and building resilience to help you thrive despite difficult circumstances.

Burnout recovery varies greatly depending on severity and circumstances. Many users report feeling more energized and engaged within weeks of implementing burnout recovery strategies, though full recovery can take months. Jordan helps you set realistic expectations and celebrates progress along the way.

Absolutely! Jordan excels at burnout prevention by helping you recognize early warning signs and implement protective strategies before reaching complete exhaustion. This includes stress management, workload organization, energy management, and building sustainable work habits before burnout develops.

Yes! Ava specializes in career clarity and direction-finding. Through guided exercises, she helps you explore your values, strengths, interests, and goals to identify potential career paths. Whether you're early in your career, considering a change, or feeling stuck, Ava provides structured self-assessment tools.

Absolutely. Ava provides practical support for real workplace challenges including salary negotiations, difficult conversations, workplace conflict resolution, and professional relationship management. She helps you prepare for important discussions, practice your approach, and develop confidence for challenging situations.

Ava helps you identify growth opportunities that might not be obvious, including lateral moves, skill development, project leadership, and cross-functional experiences. She also helps you build a case for advancement, improve visibility with leadership, and develop skills needed for your next level.

Ava understands that career development needs to fit into a busy schedule. She provides micro-learning opportunities, quick daily check-ins, and bite-sized action steps that build momentum without overwhelming you. Career development becomes part of your routine in just 10 minutes a day.

Yes, Ava specifically addresses confidence-building and imposter syndrome through evidence-based techniques. She helps you recognize your achievements, reframe negative self-talk, and build a realistic assessment of your skills and value through daily affirmations and confidence-building exercises.

LeggUP focuses on the behavioral and emotional aspects of money management, not financial advice. Morgan helps you understand your emotional triggers around spending, break cycles of stress-spending, and build healthier money habits. We don't provide investment advice or budgeting tools—instead, we address the psychological patterns that drive 90% of financial decisions. This complements traditional financial planning by helping you stick to the plans you make.

Absolutely. Since financial arguments are the top predictor of divorce, Morgan specifically addresses money-related relationship conflicts. He helps you develop better communication skills around money conversations, reduce secrecy around spending, and work through financial goals with your partner. Many users report improved relationship satisfaction when they address the emotional side of money management together.

While LeggUP can't change external circumstances like income level or location barriers, Morgan helps you work with what you have by addressing the emotional and behavioral aspects within your control. This includes managing money anxiety, making the most of limited resources, and building resilience around financial stress.

Morgan uses evidence-based techniques to help you identify emotional spending triggers and develop healthier coping mechanisms. Instead of avoiding financial decisions or checking account balances, you'll learn to approach money management with less anxiety. Morgan provides gentle accountability, helps you practice difficult financial conversations, and guides you through step-by-step approaches to financial tasks that feel overwhelming.

Many users report feeling less anxious about money within the first few weeks of working with Morgan. Since 90% of financial decisions are emotional, addressing the behavioral side often creates immediate relief. Lasting habit changes typically develop over 2-3 months of consistent engagement. You'll track your progress in areas like reduced money anxiety, improved communication with partners, and more confident financial decision-making—not just dollar amounts.

Absolutely! Thomas specializes in optimizing cognitive function for everyday life, not just addressing serious problems. Whether you want to improve focus at work, enhance memory, reduce mental fatigue, or simply feel mentally sharper, Thomas provides evidence-based exercises and habits.

Yes, Thomas supports both individuals facing cognitive challenges and their family caregivers. He provides stress management for caregivers, communication strategies, and self-care guidance to prevent burnout, while offering cognitive exercises and daily support for individuals. This comprehensive approach helps families manage cognitive health together, reducing stress and improving quality of life for everyone involved.

Yes, Thomas is specifically designed to help with cognitive fog and mental fatigue. He helps you identify what's contributing to your brain fog and provides targeted strategies to restore mental clarity, including cognitive exercises, lifestyle adjustments, and stress management techniques.

Thomas offers evidence-based cognitive exercises that target different aspects of brain function: working memory training, attention building exercises, processing speed improvements, and mental flexibility challenges. Unlike generic brain training games, these are scientifically validated exercises personalized to your goals.

Some people notice increased focus and reduced mental fatigue within days of starting cognitive exercises, while more significant improvements in memory and processing develop over weeks of consistent practice. Thomas tracks your progress and adjusts exercises to support your cognitive development.

No, LeggUP is designed to complement, not replace, your medical care. Emma provides support between doctor visits, helps you track symptoms and medications, and prepares you for appointments with better questions. She helps you become a more engaged patient while following your healthcare provider's treatment plan.

Yes, Emma is designed to support people managing multiple chronic conditions. She helps you track various symptoms, medications, and treatments while understanding how different conditions interact with your behaviors. Emma can help you provide habits data to your care team and develop routines that address all your health needs.

Emma provides medication reminders, helps you track when you take medications, and monitors how you're feeling to identify patterns. She helps you prepare questions for your pharmacist or doctor about side effects, but never provides medical advice about changing doses or stopping medications.

Emma is programmed to recognize signs of worsening symptoms and encourage you to contact your healthcare provider when appropriate. She helps you track concerning habit changes and prepare clear information for your medical team while maintaining safety protocols for urgent situations.

Absolutely! Emma excels at helping you prepare for medical appointments by organizing your habits, questions, and concerns. She helps you track what's working and what isn't, so you can give your healthcare team clear, useful information and follow through on treatment recommendations.

Amber can provide valuable support for mood, but severe depression, thoughts of self-harm, or symptoms that significantly impair your daily functioning require professional medical attention. Many users find Amber most helpful when used alongside professional treatment, providing daily support between therapy sessions.

Yes, Amber works well alongside professional medical treatment. She can help you track your mood, monitor side effects, and develop coping strategies while your medication takes effect. Amber provides the behavioral and cognitive support that enhances medication effectiveness without replacing professional care.

Many users initially feel skeptical about AI support for mood, but often find that Amber's consistent availability and non-judgmental responses become valuable very quickly. Amber is designed to feel conversational and empathetic, and many people find it easier to open up initially without fear of judgment.

Amber understands that depression makes everything feel harder, including using apps for help. She starts with very small, manageable steps and celebrates tiny victories. Amber provides hope by showing you evidence of progress and breaks down overwhelming tasks into micro-steps.

Yes, Amber addresses the full spectrum of symptoms, not just mood. She provides sleep hygiene support, helps establish eating routines, offers concentration exercises, and provides energy management strategies. Amber takes a comprehensive approach to symptom management beyond just mood.

Yes, Grace specializes in helping parents develop emotional regulation and patience. She provides in-the-moment support when you feel yourself getting frustrated, teaches de-escalation techniques, and helps you understand your triggers while developing strategies to prevent emotional overwhelm.

Absolutely. Grace provides strategies for connecting with teens, including communication techniques that don't feel intrusive, ways to rebuild trust, and approaches for navigating common teenage challenges. She helps you understand developmental changes and stay connected while respecting growing independence.

Grace understands the unique challenges of working parents and provides practical strategies for time management, boundary setting, and family organization. She helps you prioritize what truly matters, let go of perfectionism, and find realistic solutions for common work-life balance challenges.

Yes, Grace provides evidence-based strategies for common parenting challenges including sleep routines, homework help, chores, sibling conflict, and behavioral issues. She helps you develop consistent approaches, understand your child's perspective, and implement solutions that work for your family's situation.

Grace specifically addresses parenting self-doubt and confidence issues. She helps you recognize your strengths, reframe negative self-talk, and develop realistic expectations for yourself and your children. Grace provides daily affirmations and helps you celebrate small victories to build confidence.

Branson provides judgment-free support available 24/7 when cravings hit or triggers arise—moments when human support might not be available. While AI shouldn’t replace human connection, Branson offers consistent, compassionate guidance to help you identify triggers, practice coping strategies, and track your habits.

Yes, LeggUP supports both substance use disorders and behavioral addictions like gambling, shopping, or technology addiction. Our evidence-based approach focuses on the underlying patterns of compulsive behavior, trigger identification, and healthy coping mechanisms that apply across all addiction types.

Absolutely. LeggUP is designed to complement, not replace, formal recovery programs like AA, NA, or professional treatment. Branson can help you prepare for meetings, process experiences afterward, and provide support during vulnerable moments between sessions.

Relapse is often part of the recovery journey, and Branson responds with compassion, not judgment. The app helps you analyze what led to the relapse, adjust your coping strategies, and get back on track quickly while developing stronger prevention strategies for the future.

LeggUP has robust safety protocols with 24/7 crisis detection. If you express thoughts of self-harm or indicate immediate danger, the system will immediately recommend crisis resources and human support. We prioritize your safety and ensure access to professional crisis intervention when needed.

Graham specializes in helping individuals improve their communication skills and relationship patterns. He can help you understand your role in conflict cycles, develop better communication techniques, and change your responses in ways that often improve the overall dynamic.

Yes, Graham provides support for building social confidence and developing new relationships. He offers conversation starters, social skills practice, and strategies for overcoming social anxiety. Graham helps you identify opportunities to meet like-minded people and provides encouragement as you step outside your comfort zone.

Graham provides strategies for dealing with difficult workplace relationships including boundary setting, conflict de-escalation, and emotional protection techniques. He helps you assess whether situations are manageable or truly toxic, and provides tools for maintaining your well-being while navigating challenging professional relationships.

Graham offers support for complex family relationships including communication strategies, boundary setting with family members, and managing family conflict. He helps you understand family patterns, develop realistic expectations, and find ways to maintain your well-being while preserving important family connections.

Graham addresses loneliness by helping you understand its causes and develop strategies for meaningful connection. He provides tools for building social skills, finding communities that match your interests, and developing the confidence to reach out to others while strengthening existing relationships.

Luna takes a personalized, behavioral approach to sleep improvement, focusing on understanding your unique sleep disruptors and building sustainable habits rather than quick fixes. Unlike generic sleep apps, Luna learns your patterns and adapts strategies based on what works specifically for you.

While Luna can't address medical causes of sleep problems, she can help you develop better sleep habits that work alongside medical treatment. She provides strategies for managing sleep disruption from pain, medication side effects, or medical conditions while you continue appropriate medical care.

Yes, Luna specializes in helping people with non-traditional schedules optimize their sleep. She provides strategies for shift workers, frequent travelers, and anyone with irregular schedules. Luna helps you work with your circadian rhythms rather than against them.

Absolutely. Luna addresses all aspects of sleep including difficulty staying asleep. She provides techniques for getting back to sleep when you wake up, strategies for reducing middle-of-the-night anxiety, and approaches for improving deep sleep quality to reduce frequent awakenings.

Many users notice some improvement within the first week of working with Luna, especially with falling asleep using relaxation techniques. More significant improvements in sleep quality typically develop over several weeks as you build consistent habits and Luna fine-tunes strategies based on your progress.

Sarah helps you understand the difference between normal stress and chronic stress that may need professional attention. She assesses your stress levels, identifies physical and emotional symptoms, and helps you understand when stress has become unmanageable or requires professional support.

Yes, Sarah specializes in helping you manage your response to uncontrollable stressors. While you can't eliminate external challenges, Sarah teaches you coping strategies, resilience building techniques, and stress management tools that help you maintain your well-being despite difficult circumstances.

Sarah understands that stressed people are often the busiest people. She provides quick stress-relief techniques that take just 2-5 minutes, stress management strategies that integrate into your existing routine, and micro-practices you can do anywhere without major time commitments.

Sarah uses evidence-based stress management techniques including deep breathing exercises, progressive muscle relaxation, mindfulness meditation, cognitive reframing, and stress inoculation training. All techniques are grounded in research and personalized to your stress triggers and lifestyle.

Absolutely! Sarah excels at stress prevention by helping you identify early warning signs, recognize your stress triggers, and implement protective strategies before stress escalates. She helps you build daily stress management habits and develop better boundaries to reduce overall stress vulnerability.

Summer focuses on sustainable behavior change rather than restrictive dieting. Instead of quick fixes, she helps you build lasting habits around mindful eating, emotional relationship with food, and lifestyle changes that you can maintain long-term without the cycle of restriction and regain.

Yes, Summer provides specialized support for people using GLP-1 medications. She helps you adapt to appetite changes, manage side effects, develop new eating patterns, and build the habits needed for long-term success beyond medication while preparing for life after treatment.

Summer supports people with all weight loss goals, from modest weight loss to major transformations. She helps you break large goals into manageable steps, celebrates incremental progress, and adjusts strategies as your needs change throughout your journey with long-term accountability.

Absolutely. Summer specializes in helping people understand and change emotional eating patterns. She helps you identify emotional triggers for overeating, develop alternative coping strategies, and build a healthier relationship with food through evidence-based behavioral techniques for lasting change.

Summer takes a holistic approach that addresses the psychological components of weight management including body image, self-esteem, motivation, and the emotional challenges of behavior change. She helps you develop a positive mindset, overcome setbacks, and maintain motivation throughout your journey.

LeggUP makes this easy with a brief style assessment that helps identify your primary communication drivers. The app allows you to select from the available conditions and get started. You can also explore different avatars and switch between support areas anytime—your subscription includes access to all 14 areas. Many users start with their most pressing concern.

Yes! Life is complex, and you might need support for both anxiety and sleep issues, or stress and relationship challenges. You can switch between avatars freely or discuss how different issues connect. Your subscription includes unlimited access to all avatars and support areas.

That's completely normal, and our avatars are trained to help you sort through complex feelings and identify priorities. You can start with general stress support with Sarah, who can help you untangle different issues and guide you toward the most helpful specialized support.

Your AI avatar learns from every interaction with you, building an understanding of your specific challenges, triggers, progress, and what strategies work best for you. Over time, the support becomes increasingly personalized and adapts to your unique circumstances and goals.

Absolutely! Many users find AI support less intimidating than traditional therapy as a first step. There's no judgment, no scheduling pressure, and you can explore support at your own pace. LeggUP can also help you understand what kind of human support might be helpful.

LeggUP offers custom EHR integration through standard APIs, allowing patient data to flow directly into your existing clinical documentation systems. Implementation typically takes 4-8 weeks depending on your EHR platform. Our clinical dashboard provides real-time patient engagement data and progress metrics.

Our platform is built on evidence-based behavioral health techniques validated through clinical research. We use established assessment tools and protocols that have demonstrated effectiveness in peer-reviewed studies. Our approach focuses on proven interventions like cognitive behavioral therapy, mindfulness, and motivational interviewing delivered through AI.

Patient safety is our top priority. Our AI has robust crisis detection algorithms that immediately escalate high-risk situations to human clinicians 24/7. We maintain comprehensive safety protocols with licensed mental health professionals reviewing all high-risk interactions and clear escalation pathways to your clinical team.

Healthcare organizations typically see ROI through improved patient engagement, reduced provider administrative burden, and enhanced care continuity between visits. Our platform helps extend your clinical capacity without additional staffing while providing measurable data on patient progress and engagement that supports quality improvement initiatives.

LeggUP directly supports value-based care through measurable patient engagement metrics, clinical outcome tracking, and quality improvement initiatives. Our platform provides automated reporting for quality metrics and population health indicators that support value-based care contracts and regulatory requirements.

LeggUP provides comprehensive analytics including employee engagement metrics, utilization rates, and wellbeing indicators. We track leading indicators like stress levels and program engagement alongside organizational metrics like absenteeism and retention. Our reporting helps you demonstrate the value of mental health investments.

Implementation is designed to be simple with minimal IT requirements. Basic deployment takes 2-4 weeks and includes employee onboarding, integration with your existing benefits platform, and administrator training. We provide white-glove onboarding support, and our platform works with any device or browser.

Employee privacy is absolutely protected through our enterprise-grade security infrastructure. Individual employee data is never shared with employers—only aggregate, de-identified analytics that show overall population trends. We're HIPAA-compliant, SOC 2 Type II certification is pending, and maintain strict data segregation.

Yes, LeggUP is designed to complement and enhance your existing mental health benefits rather than replace them. We can integrate with EAP providers, mental health platforms, and traditional therapy benefits to create a comprehensive support ecosystem that maximizes the value of existing investments.

LeggUP provides dedicated customer success management, regular business reviews, and custom program development based on your organization's specific needs. We offer industry-specific customizations, branded experiences, and specialized programs for different employee populations with ongoing optimization support.