Find answers to common questions about our Talent Insurance policies, plans, coverage options, claims process, and more. If you don’t see the answer you’re looking for, please don’t hesitate to contact us for assistance.
What do employees get on the platform?
Can you show me a workbook?
Do you have multiple times for group coaching webinars?
Are webinars recorded?
Are webinars interactive?
How many people join webinars?
Do employees have to buy coaching programs on the platform?
Can employees expense coaching programs?
Do I get to know data about who is purchasing/using coaching programs outside of my employer-paid cohort?
Can I purchase platform access for a portion of my organization?
Do I need to pay a platform access fee for coaching participants?
Does the Talent Insurance retention guarantee apply to platform members?
Can I purchase a number of sessions that’s different from 3, 6, or 12?
How long are coaching sessions?
Does the same coach work with the employee for the whole program?
Do you have coaches that match my specific preferences?
Do I get to know the content of coaching sessions? What can coaches share with me?
Can I share details about organizational goals or individual employee comments with your coaches?
What happens if an employee doesn’t like their coach?
Can I give and take individual sessions between employees?
Do you offer group coaching?
Do you offer in-person coaching?
Can coaches train employees on topics related to my company’s specific needs?
Can you help me with KPIs outside of your assessment dimensions?
Are your coaches mental health professionals?
What are your coaches going to have my people do?
What does implementation look like?
Do you have materials I can send to my employees?
How are we billed?
Can I cancel anytime?
How do I manage adds and deletes?
What happens if someone quits/is terminated?