Effective communication is a bedrock of leadership, enabling behaviors such as trust, building relationships, motivation, and employee engagement. Communication is about the words you say, but it’s also about listening to the words that others speak.
This SHRM-accredited webinar will teach you about the different listening levels and how to help your employees implement these in their conversations. Then, you will learn about the different communication styles and help your employees identify which resonates most with them. Finally, you’ll identify how to help your employees seek appropriate feedback that enhances self-awareness of their communication.
“Developing excellent communication skills is absolutely essential to effective leadership. The leader must be able to share knowledge and ideas to transmit a sense of urgency and enthusiasm to others. If a leader can’t get a message across clearly and motivate others to act on it, then having a message doesn’t even matter.” — Gilbert Amelio.