Managing Difficult Conversations

Learn how to regulate emotions, identify root causes, and create psychologically safety to handle difficult conversations in the workplace.

All attendees receive 2 free SHRM PDCs!

employee on tablet

Difficult conversations in the workplace are inevitable. They are the conversations that require you to manage emotions and information in a sensitive manner and can test your limits of patience.

In this 2-hour session, we'll learn the necessary skills to work through difficult conversations, understand where difficult behaviors stem from so you can address the root cause, and learn tips for helping your employees create emotionally healthy work environments.

August's Discussion:
Difficult Conversations


“Difficult conversations are almost never about getting the facts right. They are about conflicting perceptions, interpretations, and values.”

― Douglas Stone

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Receive 2 SHRM PDC Hours

Join this free 2-hour discussion and receive 2 Professional Development Credits (PDCs) for the SHRM-CP® or SHRM-SCP®. LeggUP will also provide access to the presentation, a resource guide, and a certificate of completion.

"The content and the delivery— so poignant, meaningful, inspiring. I certainly appreciate how you engage and acknowledge your participants and provide practical guidance and tools." — July webinar attendee

Meet Our LeggUP Speaker

Kelvin Thomas is an International Coaching Federation (ICF-PCC) certified coach and a graduate of the Institute of Professional Excellence in Coaching (iPEC). He holds an MBA in Management and Leadership and has vast marketing and leadership experience while working for national brands such as Under Armour, The Body Shop International, and White House Black Market.

Kelvin Thomas, PCC, headshot

Your LeggUP is Here

Register for the Difficult Conversations webinar and receive 2 free SHRM PDCs. Participants must complete the post-webinar assessment to receive credits.